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We blog about IT Service Management, technology trends, process and business automation. We aim to share and comment on only the most relevant information. Feel free to chime in anytime with your thoughts and comments.
BYOD - Too Busy Fighting Fires
Wednesday, February 15, 2012
If you've been following along with my series on BYOD, you know that we kicked things off with my opinion that BYOD is just a fad (http://www.cherwell.com/_blog/Blog/post/Bring_Your_Own_Device,_Mobile_Device_Support_-_A_Fad,_or_The_Future/), but that mobile device support is the future for IT in read more
By, Matt Neigh
The Service Desk and Business Relationship Management
Thursday, February 02, 2012
Adam Holtby, a research analyst with Ovum, recently wrote a blog about how the service desk can help improve business relationship management (http://ovum.com/2012/01/17/the-service-desk-can-help-improve-business-relationship-management/).
This is a very interesting topic and having had a backgr read more
By, Simon Kent
BYOD: Can’t Have Your Cake and Eat it Too
Thursday, January 26, 2012
Last week we talked about how BYOD wouldn’t inhibit productivity, and employees actually benefit from using their own devices for work. However, the more important question is will employees mind when the tables are turned and work has power/control over their personal device?
I&rsquo read more
By, Matt Neigh
BYOD – Just a fad; Mobile Device Support – the future
Wednesday, January 11, 2012
I know people find that statement to be a little shocking. We just barely started talking about Bring Your Own Device (BYOD) policy and I’m already stating it’s a fad. My reasoning behind this is that the premise of BYOD, according to the articles I’ve read, is that IT will som read more
By, Matt Neigh
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