SERVICE MANAGEMENT SPOTLIGHT
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Colorado Springs, Colo., 04 March 2014 - When IT departments determine to provide value to the business, an audit — whether formal or informal &..more
Colorado Springs, Colo., 05 March 2014 – Cherwell Software™, maker of award-winning service desk software Cherwell Service Management&..more
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By Matt Neigh
Having grown up in Europe, just a stone’s throw from the "Iron Curtain"—yes, I am old enough to remember that phrase—as well as visiting both Russia and the Ukraine and now living in the U.K., I have been observing the situation in the Ukraine with great interest and sadness. ..
Guest Post By Eddie Vidal
Studies show employee engagement results in higher profits, increased performance, higher customer satisfaction, and lower employee turnover. Recognizing, engaging, and rewarding your team members creates a highly energized, focused, and motivated unit—a team driven by performance, delivery, and accomplishment. IT leaders need to invest and make reward and recognition (R & R) a core value and find ways to improve services and performance by assuring the development and success of their most important asset—people. ..