Webinars
Archived Webinars
Creating a Supportable BYOD Governance Strategy RECORDED: MAR 16, 2012
Learn how to design a governance strategy that supports BYOD (bring your own device) and enables increased employee productivity while preventing increased support costs.
Moderator: Allison Wroe, Cherwell SoftwarePresenter(s): Jason Rosenfeld, Cask, LLC Matt Neigh, Cherwell Software
Creating a Supportable BYOD Governance Strategy (.wmv file)
Creating a Supportable BYOD Governance Strategy (slide deck)
Equipment Loan Applet RECORDED: JUL 14, 2011
Learn how Cherwell customers have maximized their investment in Cherwell Software by extending its use beyond IT Service Management processes.
Moderator: Allison Wroe, Marketing ManagerPresenter(s): Joe Totten, Avante Solutions
UCCS Reduces Service Requests by 65% RECORDED: MAY 19, 2011
Learn how UCCS utilized self-service password reset to reduce help desk requests by 65%, lessons they learned during implementation, and recommendations for anyone considering self-service password reset.
Moderator: Allison Wroe, Cherwell SoftwarePresenter(s): Chris Wiggins, UCCS Brian Carey, UCCS
12 Steps to an Affordable ITSM Implementation RECORDED: MAY 12, 2011
California State University, Fresno Implements ITSM Without Breaking The Bank 12 Steps to Affordable ITSM Implementation.
Moderator: Allison Wroe, Cherwell SoftwarePresenter(s): Eveline Oehrlich (Hubbert), Forrester Research Phil Neufeld, California State University, Fresno
Webinar - 12 Steps to an Affordable ITSM Implementation
