Press Release

Cherwell mApp Solutions win Pink Elephant's IT Excellence Award for Innovation of the Year

February 18, 2015 - Las Vegas, Nevada

Cherwell Software™ was awarded Pink Elephant’s Innovation of the Year Award for mApp™ solutions and the Cherwell mApp Exchange. As one of three finalists for the award, Cherwell was recognized for easily and powerfully enabling customers to extend the value of their Cherwell Service Management® (CSM) installation.


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A Cherwell mergeable application – or mApp solution – is an application that is part of the Cherwell Service Management platform, enabling customers and partners to quickly and easily merge specific new functionality or capabilities. IT teams now have the tools to swiftly, and cost-effectively, adapt their ITSM platform to meet changing business requirements. While the concept of application integration is not new, the concept of actually fusing together or merging together two different applications with a few simple steps is fundamentally new, and patent-pending, technology. The reason Cherwell is able to revolutionize this process is because Cherwell’s software platform operates at the data level and leverages a codeless environment. mApp capabilities thus enable merging applications without breaking existing configurations or breaking future upgrades, a common pain point for IT teams that integrate or customize solutions.

“When we started Cherwell Software 10 years ago, this was fundamental to our vision, essential to giving IT the tools to be the true business partner, and we’re thrilled to deliver it,” says Vance Brown, CEO of Cherwell Software. “We started with the goal of empowering IT by providing a tool that enables the IT organization to demonstrate the business value of IT. mApp capabilities enable IT organizations — without coding or scripting — to extend their capabilities at the pace of the business. Cherwell customers and partners can also easily exchange solutions they have built via Cherwell’s mApp Exchange community. The mApp Exchange significantly decreases the time to execute and increases the time to value. It’s a game-changer, and we are honored to receive this recognition from Pink Elephant.”

Since launching in 2014, the Cherwell mApp Exchange continues to receive an enthusiastic response from the global community of Cherwell Software customers and partners. Dozens of mApp solutions are now available, covering areas such as facilities management, password reset management, IT project management and more. And more mApp solutions are being added to the mApp Exchange every week.

“Every CIO is concerned about fighting tomorrow's service delivery war with yesterday's technology,” said Jerry Wilson, CIO at the University of Colorado Colorado Springs. “mApp functionality is a revolutionary and inexpensive way to plug HR, facilities, communication, and other applications into Cherwell Service Management within hours, not days.”

About Cherwell Software

Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: