Press Release

Cherwell Software Named as Major Player in IDC Worldwide

July 23, 2014 - Colorado Springs, Colo.

Cherwell Software has been named as a Major Player in the IDC MarketScape: Worldwide Service Desk Management Software 2014 Vendor Analysis (doc #249798, July 2014). IDC MarketScape is a vendor assessment tool and report that provides quantitative and qualitative assessments of various technology markets. The IDC report recognized Cherwell Software as strong when compared to other vendors in the IT service management market in the areas of:

Tweet This: #Cherwell named a Major Player in 2014 @IDC MarketScape: Worldwide Service Desk Management


“The service desk management marketplace is becoming increasingly competitive and its important vendors have a strong product that meets customer needs,” said Robert Young, Client Device and IT Service Management Research Manager at IDC. “Cherwell’s performance in the evaluation was strong in several areas, specifically in respect to their business strategy.”


“Cherwell Software’s recognition by IDC is a testament to our strong market performance and business strategy,” said Vance Brown, CEO of Cherwell Software. “We continually work to delight our customers and enable their success. We have established our modern business enablement platform as a preferred IT service management solution worldwide.”


Report Highlights:

About Cherwell Software

Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: