Press Release

SaaS and On-Premise Service Management at itSMF USA Fusion 09

September 11, 2009 - Colorado Springs, Colo.

Cherwell Software, a leader in developing IT Service Management software solutions that bring enterprise-level functionality at a mid-market price, will be exhibiting at itSMF USA Fusion 2009 taking place at Gaylord Texan Resort & Convention Center in Dallas, Texas September 20-22, 2009.


The three-day convention ( is the largest, most comprehensive gathering of Service Management professionals. The event includes daily keynote presentations, eight tracks of breakout sessions, and more than 100 exhibits. Additionally, itSMF USA continues to showcase the best in Service Management by bringing industry analysts from Forrester Research ( and Gartner, Inc. ( to this year’s distinguished panel of keynote speakers.


"...there is no better time to highlight our unprecedented power and ROI in ITIL Service Management operations" -Vance Brown, CEO


“We’re pleased to be showcasing the power and flexibility of Cherwell Service Management at the itSMF USA Fusion conference,” commented Matt Neigh, Director of Services and Support at Cherwell. “It’s always a delight to hear IT executives exclaim ‘You can do that? … In less than three weeks implementation?!’, These kinds of responses make for a fun conference exhibit environment.”


Vance Brown, CEO of Cherwell suggested, “We feel right at home and look forward to participating in a conference that is focused on IT’s overall contribution to their businesses, and given the recent praise of Cherwell Service Management by the Butler Group in their Technology Audit we think there is no better time to highlight our unprecedented power and ROI in ITIL Service Management operations, whether the deployment method is SaaS or On-Premise.”


Visitors are encouraged to explore the many benefits of Cherwell by visiting the Cherwell team at Booth #2121 and register to receive a  free copy of the $189 valued, HDI sponsored, DVD titled “ITIL and the Service Desk” by industry icon Malcolm Fry.

About Cherwell Software

Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: