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artificial intelligence benefits ITSM

4 Big Benefits—And Hurdles—of Artificial Intelligence in ITSM

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Article Headline: 4 Big Benefits of Artificial Intelligence in ITSM (And a Few Hurdles, Too) Article Description: We spoke with Jan-Willem Middelburg of Pink Elephant and Roy Atkinson of HDI about the impact of automation and AI on ITSM. Published Date: 2017-11-16 Modified Date: 2017-11-16 Image URL: Image Width: 1200px Image Height: 630px Publisher Name: Cherwell Software, LLC Logo URL: Logo Width: 600px Logo Height: 60px