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What Is Project Portfolio Management?

A report published by Gartner research found that IT projects deployed in North America generate…

ITIL vs DevOps

ITIL and DevOps are two differing paradigms for delivering, supporting, and maintaining IT services at…

Successful Digital Transformation Requires Behavioral, Process, and Organization Change

Silos serve an important function on a farm, but in business, silos create barriers in…

Cracking the Code: Discover the Single Biggest Enabler of Service Desk Speed & Agility

If your IT team is like most, you’re feeling the pressure to deliver new functionality…

5 Productivity-Killing IT Processes You Should Automate Now

In today’s increasingly consumerized world, your organization must be nimble to compete. It must quickly…

What Is a Service Catalog?

Introduction Formalized with the publication of ITIL v3 in 2007, the establishment and maintenance of…

The Often-Overlooked Value of Project Portfolio Management (PPM) in the Digital Enterprise

Digital transformation is beyond the cutting edge. It’s gone mainstream. Nearly 70 percent of respondents…

The Need for Speed: Soup Up Your ITIL Engine with Agile, Lean, and DevOps Approaches

Service desks are feeling the pressure to go faster than ever before. As modernization pushes…

Meet John Spiliotis, Cherwell’s Newest Board Member

This week, we're delighted to welcome two new members to Cherwell's Board of Managers. Dave…

Beyond the Digital Transformation Buzz: Q&A with Adam Holtby of Ovum

It’s no secret that digital transformation is enjoying a lot of hype across the business…