Cherwell IT Service Management Blog
Resources, Best Practices, and Solutions for ITSM Pros

Stephanie Santos

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What Can You Learn from BYOD Stats?

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The numbers don’t lie. And for the buzz-heavy topic of BYOD, sometimes the noise of opinions needs to finds its roots in statistics. Let the voices drown out, and listen to truthful statements of the stats. First of all, you may be skeptical of all this buzz flying around BYOD. Will it really become a feature of the modern business,

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HDI Annual Conference 2014 Recap

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While much of America celebrated spring break last week, more than 2300 IT service and support professionals rocked the 24th annual HDI conference. Cherwell Software backed many festivities—hosting the Ambassador reception for HDI forum members and dignitaries, the Midwest Mixer for HDI local chapters in the Midwest region, and two IT Industry Legend receptions that celebrated the contributions of Ron

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IT Budget Thawing? Express Software Manager 9.5 Will Help You Manage New IT Purchases

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Earlier this week, Kris blogged about analyst predictions for stronger growth in technology spending for 2010. Among the areas expected to drive the growth are new hardware purchases (fueled in part by migrations to Microsoft Windows 7), continued adoption of virtualization technologies, and pent-up demand for PCs created during capital budget freezes of 2008 and 2009. Given the anticipated increase

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Tech the Halls

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By Stephanie Santos Tech the halls and fall-la-la-la-love the holidays! With shopping in full swing, it can be tough to find the perfect gift or stocking stuffer for the techie in your life who has seemingly everything. Here’s a list of cool holiday gifts and gadgets.   Bose Solo TV Sound System: $360. Enjoy wide sound and deep, rich tones,

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Cherwell Service Management 4.3a Release

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While the bears may be hibernating in Colorado, our develop team has not. They’ve been actively coding Cherwell Service Management 4.3a. The release includes more than 60 fixes and improvements and is now available. As usual, many of the enhancements in this release were recommended by customers, who we thank for playing an active role in making Cherwell Service Management®

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Are Mobile Devices Saving Christmas?

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In the spirit of the season, check out this funny video that illustrates how Santa and his IT elves leverage iCherwell—Cherwell Service Management’s native iOS app—to save Christmas. It’s December 3 and I’m 90% done with my holiday shopping! There’s a part of you that hates me right now and part of you that’s envious. My secret: I shopped online.

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