Cherwell IT Service Management Blog
Resources, Best Practices, and Solutions for ITSM Pros

Wiley Vasquez

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Your ITSM Go-Live: How the Best Wedding Advice You Ever Received Will Guarantee a Smooth Implementation

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A few weeks ago, my colleague Jarod Greene authored a blog about celebrating the Go-Live of your IT service management (ITSM) tool. The blog called into question whether or not your Go-Live is a celebratory event. I have mixed feelings about this. In my role as a Professional Services Leader at Cherwell Software, I absolutely believe customers should celebrate their...