Cherwell IT Service Management Blog
Resources, Best Practices, and Solutions for ITSM Pros

Service Desk

3 Key Skills for Great Service Desk Managers

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Kellie Whitney is the Director of Support Services at Cherwell Software™. We recently spoke with her about her role and why she thinks the service desk is a great career choice. As a company that develops service management software, we thought you may like to know about the people who run and manage Cherwell’s own service desks. “My heart really...