Cherwell IT Service Management Blog
Resources, Best Practices, and Solutions for ITSM Pros

Cherwell Culture: He Liked It So Much He Became an Employee

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Wow.  Never have I worked somewhere where one of my direct customers became a colleague.

We’re thrilled to have Michael Jenkins on board as the newest member of the Technical Business Services team here in Cherwell’s UK office.  Michael comes to us from being an IT Support Analyst and most recently, an IT Service Desk Manager.  He has a wealth of first-hand experience from the ‘front line’ that will immensely assist with helping our customers get the best out of their Cherwell system.

Michael’s been there, he’s implemented Cherwell from a customer perspective, he’s configured the tool to make it meet specific requirements, and he’s a Cherwell fan.

For Michael to choose to come and work for us, well, wow, our customers are in for a treat, and well, wow, we must be doing something right.