Cherwell IT Service Management Blog
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Cherwell Employee Spotlight – Ian Ringler

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By Carrie Cornella
What’s the coolest thing about working at Cherwell?

Being a part of an awesome support team. There is a mix of different personalities, which makes us an interesting bunch. There is not a day that goes by without team members sharing ideas, helping each other to fix problems, and of course sharing a lot of laughs (which is a rare thing to have in what is often the stressful environment of technical support). We take a lot of pride in our team. While we can be a bit rambunctious and rowdy, we take pride in getting the job done.

What is your title at Cherwell?
Technical Support Associate – 1st level support

Tell us something about yourself that would surprise us?
I have a passion for playing, writing, and recording music. My primary instrument is the bass guitar, however I dabble with guitar and keyboards as well. I’ve been lucky enough to have been involved in some musical projects that managed to gain a small amount of national and international attention.

Best Cherwell story?
There are a lot of great personal stories for me here at Cherwell, mostly centered on the amazing culture of the company. I would say the best story happened recently.  I had received a customer survey score of all 5’s. I thought the fact that a customer gave me this score was amazing alone. What happened next humbled me. A company wide e-mail was sent out recognizing the survey score and I received emails from other Cherwell employees congratulating me on the survey, including an email from CEO Vance Brown. Again, a wonderful and humbling experience.

Tell us your favorite joke.
True story: I often have music stuck in my head that plays over and over. Sometimes the music is from the most random source. One day I happen to have music from the classic Looney Tunes cartoons stuck in my head. I believe the music is from Raymond Scott and is called “Powerhouse.” My wife turns to me and asks me what music I humming and nodding my head to. I tell her. She turns to me and asks, “You go around with cartoon music in your head all day?” I looked at her and in a deadpan voice state, “You don’t?” and continued on. And for those who are still wondering, yes we are still married.

If you could be anyone from any time period who would it be and why?
I would be F. Scott Fitzgerald mostly so that I could experience the early 1900’s and Jazz Age of the 1920’s (before the crash of 1929). New York, Paris, Coney Island in the early years…yeah, I think that would be a blast.

What’s on your bucket list?
Places to visit: Europe (been to France, but would like to visit the other countries), Australia, Japan.
Things to do: Build my own recording studio, build and run my own amusement park, and for fun maybe do some voice over work for a cartoon series.

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