Cherwell ITSM Blog
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The Five Dysfunctions of a Team: Commitment

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“To be successful is not about the amount of risk you take; it is the amount of commitment you make.” – Cynthia Chiam Commitment is necessary for any team to be a success. In my last two blogs I discussed the first two building blocks of “The 5 Dysfunctions of a Team:” trust and conflict. Each of these builds off the other and...

The Five Dysfunctions of a Team: Conflict

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“For good ideas and true innovation, you need human interaction, conflict, argument, debate.” – Margaret Heffernan I once heard someone say, “Show me a relationship void of conflict and I’ll show you someone who is lying.” Though we want to believe true interaction and relationship can exist without conflict, it’s absolutely impossible – because we are human. Humans have conflict.

The Five Dysfunctions of a Team: Trust

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“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” –Steven Convey I was talking with one of my employees about trust the other day, and she told me a story about when her husband was in the military. Boot camp was filled with paper-work and medical check-ups, shots,...

Lessons from Ron Howard: Not Always Comfortable, But Worth It!

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Last weekend I experienced a real highlight at the EY National Entrepreneur of the Year Event. As part of that event, I had the opportunity to have lunch with Opie Taylor … or better known today as Ron Howard (Opie of The Andy Griffith Show, Richie Cunningham of Happy Days, Director of Apollo 13 and Beautiful Mind, Academy Award Winner,...

The Impact of Gratefulness on Corporate Culture

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“We would worry less if we praised more. Thanksgiving is the enemy of discontent and dissatisfaction.” ― Harry A. Ironside So often we take the little things in life for granted. Every morning when I go by the kitchen on my way to my home office, my wife Betsy has made sure the coffee is waiting for me – and...

Cherwell Software Intern Program

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With September upon us, we find Cherwell getting heavy hearts as it means our summer interns will be heading back to school and leaving us. We’ve so enjoyed having them here. We will definitely miss them but hope we’ve been a part of equipping them for their future endeavors!Our internship program is for students enrolled in a college/university program. This...

The Real Game Changer

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“Grandpa, were you a hero in the war?” “No, but I served in a company of heroes.” – Major Dick Winters – WWII soldier featured in HBO’s“Band of Brothers” Series This quote sums up an idea that has been lost in our society. In a day and age of celebrities, stars and “selfies,” the idea of a “team” doesn’t get...

Stressed Out? Maybe That’s A Good Thing

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Our world is constantly showing us how to make our lives easier. Avoid any kind of stress or discomfort because we all know stress is bad for you, right? But what if that isn’t really true? I recently watched Kelly McGonigal’s TedTalk about stress. She has officially changed my view and challenged me to view stress in a different way.

The Road to Greatness is Paved with Grit

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If January is the month of motivation and goal setting, then February is the motivation hangover. When all your great goals suddenly do seem as lofty as they probably were, and instead of charging the hill, “I CAN DO IT!” being your battle cry, you crawl back under your bed sheets and think “maybe tomorrow.” Perseverance can be hard, but...

The ROI from Focusing on our Strengths

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“Our studies indicate that people who do have the opportunity to focus on their strengths every day are six times as likely to be engaged in their jobs and more than three times as likely to report having an excellent quality of life in general.” – Strengths Finder World class athletes spend, on average, 23 hours training per week. That’s...