Cherwell IT Service Management Blog
Resources, Best Practices, and Solutions for ITSM Pros

ITSM News Roundup: Embracing and Managing Change

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Coping with change is tough. In this week’s ITSM news roundup, we’re sharing best practices and pitfalls of change management.

ITSM News Roundup: What You Need to Know About Software as a Service

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In this week’s ITSM news roundup, discover some of the major benefits to SaaS, including affordability, time savings, and scalability.

ITSM News Roundup: Why Business Relationship Management Matters

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A strong BRM provides the IT department with insight into company-wide goals, and also exposes the services the IT department can provide.

ITSM News Roundup: All Things Information Technology Asset Management

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Why is a solid ITAM program so important for an efficient IT department? Find out in this week’s ITSM news roundup.

ITSM News Roundup: How to Make Your Service Desk Flourish

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How is the service desk evolving? How can you counter negative perceptions of your service desk? Read the ITSM news roundup to find out.

ITSM News Roundup: Back to School with ITSM

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How can you make education technology flourish? Find answers from the experts in this week’s ITSM news roundup.

ITSM News Roundup: Is Your Team Agile?

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Can Agile methodology help your IT team become more nimble to better serve the business? Find out in this week’s ITSM news roundup.

ITSM News Roundup: All About Software Licenses

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When it comes to choosing new software, be sure to pay attention to the licensing options offered by the vendor in order to save money.

ITSM News Roundup: Women in Tech

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What’s it like to be a woman in tech? In this week’s ITSM news roundup, we explore unconscious bias, gender inequality, and more.

ITSM News Roundup: The Internet of Things

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In this edition of the ITSM news roundup, we explore how the IoT is impacting education, banking, and even the NFL.