Cherwell Community

Running secondary approval only


Has anyone ever set anything up on that needs to run secondary approval only?

Basically I have a sub-category for a service request that doesnt need line manager approval but needs to go to an approval group for sign off before it can be actioned.

I have created a specifics form with a submit for approval button on but behind the button I want to put a step in that will generate the secondary approval. We already have a one step that "generates security approval" which runs our secondary approval. I thought I would be able to put this in the one step with a run another one step action but doing this means I can't run anything after this step but I need to also run actions after the approval has generated.

Does anyone have any suggestions?

Thanks in advance :)