I am think I am going insane.
The one-step inside the email monitor for one of the events is actually different to the one-step of the same name and location when I open it in a blueprint.
I needed to change the parsing of some of the 'body' content, but when I go into the email monitor the one-step that is there isn't even listing the body in field that is updating the business object.
BUT the mail monitor is doing what it should be doing by parsing the body field in the current form as it should be.
The one-step in the mail monitor doesn't even look like it's the correct one.
This is how the journal note ends up looking
Which is correct as it pulls in the date adds the word by in pulls in the sender and then the body text parsed to remove the footer information
But the one-step doesn't even come close to doing that
what on earth is actually going on.
I know I can't setup this one-step outside of the mail monitor as the email fields are not available. It is like the one-step is showing a different version of itself but I have no idea where it is referring to. When I check the folder it is the only one-step in there that is named that way.
You might try deleting the locally cached dcat files from your system, then reloading definitions. (I have run into a problem a few times where they don't seem to update successfully, causing a blueprint to not reflect the current state.)
I wonder if this onestep is different in different globalizations on your system (Is that possible?)
Separately - If you want the email fields outside of the email monitor to set up your onestep, you can do that by going to the Conditions tab, Show Custom Tokens dropdown and selecting Email
Holy cow, I didn't even know that was a thing. THANKS. The weird thing in when I go into the one-step manager and go to the one-step, it is actually showing the correct fields. I'll peddle out the deletion from John Stagaman also. Thanks lads.