What is the name of 3rd party tools that is the basis for the Cherwell Report writer?
That would be DevExpress: https://www.devexpress.com/
Dave, Do you know what version of Dev Express is used in Cherwell SM 9.X.X?
If you look in ...\Program Files (x86)\Cherwell Software\Cherwell Service Management for Cherwell v9.3.2 you'll notice a lot of the DevExpress DLL's are versioned 15.2. The XtraReports appears to be using DevExpress 9.2 and 15.2. You can find documentation for these reporting versions at www.devexpress.com/.../
Can you provide specific link to the documentation for Report Writer / Report Designer?
I am trying to find information about Table Control from the Report Designer.
Got the reference from support to following link: https://documentation.devexpress.com/WindowsForms/114730/Controls-and-Libraries/Data-Grid/Getting-Started/Walkthroughs/Grid-View-Columns-Rows-and-Cells/Tutorial-Cell-Merging
However, not sure if Report Designer and WindForms are the same product and if Table Control matches Data Grid