I have removed some expressions from the SLA Resolve and Respond by Deadline field in Incident as we are looking at working on some specific SLA requirements. Randomly though I keep seeing SLA Resolve By Deadline populated with the incident create date. I am not sure how to track down where this is being created as it isn't at creation so it is updating at some point in the ticket lifecycle.
Any ideas with this one?
Bring up the field properties window, check advanced, then Find Dependencies. That will give you a list of items that use that field.
eergghhh sooo many entries. Thanks for the tip.