Cherwell Community

Periodic review of system

Hello there!

I am working on the SOP that will govern how we use Cherwell Service Management at my company. One of the topics that has been requested is Periodic Review. You know, a scheduled set of activities that confirm the system is still running properly and there aren't any unnoticed problems getting out of hand.

One idea I came up with was to run the health check and submit to Cherwell Support to see if they see anything peculiar.

Does anyone else have any recurring activities they do on their system to help keep the system running and make sure that the higher-ups are confident in the system? Any ideas would be appreciated.

Thank you very much.

Enjoy your day!