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Older versions of mApps

  • 1.  Older versions of mApps

    Bronze MVP
    Posted 8 days ago
    Hi All,

    We're looking at installing HRSM however, I've noticed on the mApp section that only the latest version is available. Does anyone know if it's possible to attain older versions of mApps for those of us that are yet to upgrade to the latest, shiny version of Cherwell?

    Thanks In Advance.
    #mApps

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    Darren
    Service Management
    Lookers PLC
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  • 2.  RE: Older versions of mApps

    Expert
    Posted 6 days ago
    Hi Darren - I would reach out to either your Customer Success Advocate and/or your Account Executive to see if they can track that down for you.  If you have worked with a Partner in the past you could also see if they have access to a previous copy of the mApp.  Finally, you could take the new mApp and pull all the missing content and data from an OOTB system and apply that to your system. 

    As an alternative to that last one, you could just upgrade your system and apply the new mApp  :)

    Lots of options, it's just which causes the least amount of pain...

    ---Rob

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    Rob Knox | Freelancer
    Cherwell Evangelist | Developer | Admin
    Current Cherwell Version: 9.5.1
    Customer Since Version 4.60
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  • 3.  RE: Older versions of mApps

    Bronze MVP
    Posted 6 days ago
    Hiya Rob,
    We're going with upgrading to V10.1.0 if you can find my other thread, I'd value your opinion (it was posted today so shouldn't be too tricky). 

    Thanks

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    Darren
    Service Management
    Lookers PLC
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