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Browser Client Solutions Search Bug

  • 1.  Browser Client Solutions Search Bug

    Posted 29 days ago
    Can anyone else replicate this issue? (Content 9.6 App Version 10.2.2)

    In Incident form Arrangement - enable Show Related Item Navigation.

    In the Browser Client create a new incident - expand the solution search, then click 'Home'

    Start a new incident - Now the focus jumps down to the solution search

    Repeat/Verify

    In the solution search form/section click the 'Related Items' link to effectively close the solution search

    Click 'Home'

    Create a new incident - no more jumping focus while the solution search is closed



    Solution Search Form/Section (expanded view where focus is jumping) -for us it's docked in the bottom right of the Incident Form

    #Administration
    #Forms
    #Portal/Browser/Mobile

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    Nicholas Crooks
    Nordic Consulting Partners, Inc.
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  • 2.  RE: Browser Client Solutions Search Bug

    Expert
    Posted 29 days ago
    I have 10.2.1 and I can't replicate it - I have 10.2.3 on another system and will let you know if I see it happening there soon too.

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    Graham Moore
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  • 3.  RE: Browser Client Solutions Search Bug

    Expert
    Posted 29 days ago
    I've been unable to replicate this in 10.2.3 as well.

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    Graham Moore
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