Hi Team, AD Authentication is not happening in Browser Client and Self-service Portal after adding the new Doman. However users able to login the desktop client with automatically . if the user log off in Desktop client and provide the user id and password ...

I've been unable to replicate this in 10.2.3 as well. ------------------------------ Graham Moore ------------------------------

Hey Brian, Some of this might depend on how you've configured any auto-populate on your object. For example, if the 'Customer Email' field is validated and your 'Customer Name' field is auto-populated whenever the email changes, then the method below ...

I'm not sure if the ITPT mApp includes a place for testing results; I think it's more of a portfolio management type solution, rather than a Jira-esque type solution. Depending on your level of confidence developing in Cherwell, I would almost always ...

I think that would be a fairly simple. You'd just have a related clause in your query to reference the customer and grab the start date and check it's greater or equal to the current date -2 weeks. e.g. this shows all tickets where the customer start ...