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  • Posted in: Forums

    If you want to do it for just some Pending Reasons I think you'll have to do the following - maybe someone else can chime in here: Edit the one-step "Set Pending" Find the step that sets the Pending Start Date/Time If that sets other things ...

  • Posted in: Forums

    Do you have this set on your PS step? ------------------------------ William Rentfrow StrataCom, Inc. Co-owner and Principal Consultant wrentfrow@stratacominc.com ------------------------------

  • Posted in: Forums

    Hello Jason, After adding the general attribute as mentioned by @Graham Moore i am now able to see the Go To symbol in client. attribute helped to show the tool bar as per the back-end setting for form-arrangement Below have attached the screenshot ...

  • Posted in: Forums

    Hello Annette, If you are on 10.2 there is a new feature that allows you to consolidate multiple blueprints into a single one that sounds like it would fit your use case perfectly. https://help.cherwell.com/bundle/csm_administration_10_2_help_only/page/content/system_administration/blueprints/consolidating_blueprints.html ...

  • Posted in: Forums

    This is the standard format for clickable phone numbers: tel:1-408-555-5555 Just use this in place of where you would use "http://www.example.com" Full specification details can be found here: https://www.ietf.org/rfc/rfc3966.txt Ietf ...

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