May 4-5, 2015
Smart Service Management is all about enabling companies to focus their resources and strengths on strategic business objectives by leveraging Integrated Services, focusing on the design and deployment of network infrastructure and electronic security solutions. We will have three dedicated tracks of Service Management Presentations. This year, the professional development sessions are organized into mini-seminars, bringing together presentations on complementary themes. Delegates can attend personal interactive workshops that reflect their personal interests. These workshops will be facilitated by industry leaders in the style of popular master class events, specifically designed for your Professional Development Units (PDU).