April 22-23, 2015
Join your fellow IT service professionals at the premier service desk conference of 2015 and learn from some of the most inspiring and well respected leadership experts, ITSM and IT service professionals. What are the key factors that make service desks successful? What trends are afoot for 2016 and beyond? Importantly, what does this mean for your own IT service desk’s service improvement plans? The 2015 programme is packed with the latest game-changing thinking and revealing up-to-the-minute case studies from the organisations that are pioneering IT service today.