August 06, 2015
Join us August 6, at 1:00 PM ET for a one-hour webinar focused around service catalog. Service catalogs are one of those service desk terms we've all heard of, but some of us do not have the time, resources, or a clear idea of how to create and manage an effective one. With a little bit of thought and planning, the service catalog can become one of the most valuable artifacts of your entire ITSM implementation. Doug Tedder, and IT governance consultant, will provide:
If you cannot attend, register anyway, and we will send you the recording to reference back too.
- critical factors to consider before developing your service catalog
- the top 10 things companies don't think about when thinking about service catalog
- tips to consider before and managing an effective service catalog.