Ron is considered the “Father of the IT Support Industry,” having founded HDI, the association that organized and set standards for the IT support industry, Bendata, Inc., a leading developer of IT Support Software (which became HEAT Software and after a merger with Landesk, is now Ivanti), and is on the board of Cherwell Software, one of the current industry leaders for IT Service Management software.
Additionally, Ron is a member of the board of the eLearning Guild. The Guild is the leading association for developers of “non-class room” learning. Presently, he also serves a strategic advisor to the National Cybersecurity Center in Colorado Springs. Earlier in his carrier he was a software developer for several companies and worked at Ernst & Young before founding an IT consulting firm. He currently resides in Austin, Texas.