January 23, 2013 -
Royal Wootton Bassett, U.K - Cherwell Software today announces that three modules within its Cherwell Service Management™ solution now enjoy
endorsement from the Official ITIL® Accreditor (part of The APM Group Limited) that administers the
Official ITIL Software Scheme on behalf of the Cabinet Office. The Cabinet Office owns the Intellectual Property relating to ITIL. The three Cherwell
modules are: Service Catalogue Management, Change Management and Request Fulfilment.
Cherwell Service Management™ provides a holistic approach to service management, allowing IT and support departments to align themselves with the
businesses they support. Designed from the ground up using Microsoft’s .NET technology and out-of-the-box ITIL best practice, the tool offers 11
fully-integrated management modules, including Incident, Problem, Change, Release and Deployment, Configuration, Service Level Management, and Service
Catalogue to name just a few.
“We’re delighted to receive this prestigious endorsement under the ITIL software scheme, alongside our existing PinkVerify and Serview accreditations,”
says Tony Probert, European managing director, Cherwell Software. “This recognition reflects our ongoing commitment to developing solutions that
incorporate ITIL good practice and an application platform offering unmatched customisation and flexibility, enabling customers to easily configure the
solution to their specific business needs.”
Companies, including First Rate Exchange, Otto Group, Komatsu, SciSys, Munich Airport and Ipsos MORI already experience measurable business benefits from
using Cherwell Service Management™.
ITIL® is a registered trade mark of the Cabinet Office. ITIL is the de facto, most comprehensive set of best practice for IT Service Management (ITSM).