Cherwell Press Releases

Cherwell Achieves ITIL® Software Scheme Accreditation

January 23, 2013 - Royal Wootton Bassett, U.K - Cherwell Software today announces that three modules within its Cherwell Service Management™ solution now enjoy endorsement from the Official ITIL® Accreditor (part of The APM Group Limited) that administers the Official ITIL Software Scheme on behalf of the Cabinet Office. The Cabinet Office owns the Intellectual Property relating to ITIL. The three Cherwell modules are: Service Catalogue Management, Change Management and Request Fulfilment.

Cherwell Service Management™ provides a holistic approach to service management, allowing IT and support departments to align themselves with the businesses they support. Designed from the ground up using Microsoft’s .NET technology and out-of-the-box ITIL best practice, the tool offers 11 fully-integrated management modules, including Incident, Problem, Change, Release and Deployment, Configuration, Service Level Management, and Service Catalogue to name just a few.

“We’re delighted to receive this prestigious endorsement under the ITIL software scheme, alongside our existing PinkVerify and Serview accreditations,” says Tony Probert, European managing director, Cherwell Software. “This recognition reflects our ongoing commitment to developing solutions that incorporate ITIL good practice and an application platform offering unmatched customisation and flexibility, enabling customers to easily configure the solution to their specific business needs.”

Companies, including First Rate Exchange, Otto Group, Komatsu, SciSys, Munich Airport and Ipsos MORI already experience measurable business benefits from using Cherwell Service Management™.

ITIL® is a registered trade mark of the Cabinet Office. ITIL is the de facto, most comprehensive set of best practice for IT Service Management (ITSM).

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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

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Raffetto Herman Strategic Communications
Phone: (206) 264-0246

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