Cherwell Press Releases

GameStop Levels Up To Cherwell Service Management

December 19, 2013 - Colorado Springs, Colo. – Cherwell Software is happy to announce that the world’s largest multichannel video game retailer, GameStop, has selected Cherwell Service Management® (CSM) for their ITSM solution. CSM is replacing Service Desk Express and will be used for internal support as well as store support. Flexibility, ease of configuration, and value were key factors in the decision.

Headquartered in Grapevine, Texas, GameStop is ranked 273 on the Fortune 500 and retains more than 45,000 employees worldwide. The company operates 6,650 stores in 15 countries as well as online. Always on the cutting edge and committed to delivering great gaming experiences, GameStop offers the most popular games, quality hardware and an extensive collection of game accessories for PCs, next generation gaming consoles and mobile devices—allowing gamer to pay anytime, anywhere.

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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

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Raffetto Herman Strategic Communications
Phone: (206) 264-0246

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