Colorado Springs, Colo - Cherwell Software announced that its breakthrough product, Cherwell Service Management™, received certification for five more processes of ITIL V3
(Information Technology Infrastructure Library, version three) compatibility from Pink Elephant through the PinkVERIFY program.
is the only independent certification program worldwide to recognize software that supports the definition and workflow requirements of specific ITIL
version three (V3) processes. In order to achieve PinkVERIFY certification, the ITSM software undergoes a rigorous and independent assessment by a
highly-qualified Pink Elephant consultant, and must satisfy 100% of the mandatory and integration criteria for a specific process.
“We are pleased to recognize that Cherwell Service Management™ has achieved PinkVERIFY status,” said David Ratcliffe, President of Pink Elephant. “Our
thorough and objective assessment showed that Cherwell Software designed its software from the ground-up, with ITIL in mind. Now, with the PinkVERIFY
‘stamp of approval,’ businesses can feel confident that Cherwell Service Management will support their implementation of ITIL best practices.”
Cherwell Service Management is the first service desk solution to incorporate the latest enterprise-class scalability, configurability and integration
technology at a very affordable price—making it the most compelling value on the market today. It also can be deployed On-Premise or
On-Demand (SaaS). With Cherwell, organizations have choice.
With the additional five processes Cherwell Service Management now offers:
Release & Deployment Management
Service Asset & Configuration Management
Service Catalog Management
Service Level Management
Service Portfolio Management
“Our customers rave about our Codeless Business Application Technology (CBAT) that allows them the most configurability on the market today without writing
code or scripts,” said Vance Brown, Chairman and CEO of Cherwell Software. “With these additional processes, future customers can be assured that they will
get ITIL best practices out-of-the-box while allowing them to fit our solution to their unique level of ITIL deployment.”
About Pink Elephant
Pink Elephant is proud to be celebrating 20 years of ITIL experience – more than any other supplier. Operating through many offices across the globe, the
company is the world’s #1 supplier of ITIL and ITSM conferences, education and consulting services. To date, more than 100,000 IT professionals have
benefited from Pink Elephant’s expertise. Pink Elephant has been championing the growth of ITIL worldwide since its inception in 1989, and was selected as
an international expert to contribute to the ITIL V3 project as authors of the Continual Service Improvement book and through representation on the
International Exam Panel. For more information, please visit: www.pinkelephant.com
Connect with Cherwell
About Cherwell Software
A global leader in IT service management and IT asset management, Cherwell empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique codeless architecture that enables rapid time to value, infinite flexibility, and frictionless upgrades every time—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend Cherwell to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.
Christy Vojvodich, Cherwell Software
Phone: +1 (719) 822-4345