May 26, 2015 - Munich, Germany - Cherwell Software™ announced today that Cherwell Service Management®, its IT service management (ITSM) tool, has received SERVIEW CertifiedTool recognition. This certification issued during the recent SERVIEW Best Management Practice Conference, recognizes ITIL® framework certified software solutions that meet the high standards and criteria set forth by SERVIEW.
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Cherwell Service Management delivers modern, customer-friendly ITSM tools and solutions along with the industry’s best self-service portal, powerful dashboard and reporting capabilities, and true mobility. It offers ease-of-use and flexibility without compromising future scalability and expansion, and it is the IT business enablement platform of choice for enterprise companies worldwide. Thirteen Cherwell Service Management processes gained SERVIEW CertifiedTool recognition.
“Serview is a critical partnership and investment for Cherwell in Germany and the wider DACH region,” said Andy White, general manager and vice president for EMEA, Cherwell. “Process agility, advance reporting, and exceptional integrations are key strengths of our platform. We are honoured that this has been fully recognised in our SERVIEW audit.”
In order to serve the German market more effectively, Cherwell Software opened a new office in Munich, Germany with a seasoned team of IT service management professionals ready to meet the strong demand within the DACH region for modern ITSM solutions that help deliver greater business value.