Cherwell Press Releases

Cherwell Software Announces Strategic Partnership with Apptio

March 10, 2016 - Colorado Springs, CO. - Cherwell Software, a global leader in IT service management (ITSM) solutions, is pleased to announce a strategic partnership with Apptio, the leading provider of cloud-based Technology Business Management (TBM) software that helps CIOs manage the business of IT. The partnership plus data source integrations bring together the companies’ market-leading technology solutions, providing mutual customers with a comprehensive financial picture of the IT organization and much-needed insight into the cost structure of their IT service operations.

Technology Business Management (TBM) provides the missing link to integrate IT services and empower IT to quantify their contribution to the business. When IT and the business are able to “speak the same language” they can have meaningful conversations about the cost and quality tradeoffs required to optimize “run-the-business” spending, such as maintaining existing applications, and “change-the-business” investments, such as migrating to the public cloud. Combined with ITSM and ITIL, TBM provides a practical, applied approach for maximizing the business value received from every dollar invested in a services portfolio.

Dawson Stoops, Cherwell’s Vice President of Technical Alliances, commented, “Apptio’s Technology Business Management solution integrated with the Cherwell Service Management platform provides the financial visibility and transparency IT organizations need to effectively measure, improve and communicate their value.” He added, “We are very excited about our partnership with Apptio, and the opportunity for further innovation that meets CIOs’ demands for improved IT financial management, analysis, and oversight.”

“At Apptio, our data-driven applications help IT leaders make informed decisions about their technology investments, drive cloud transformation and propel innovation. We’re working hand in hand with Cherwell to change the nature of the relationship between IT and the businesses they serve.” noted Stan Shull, Vice President of Business Development at Apptio. “This partnership will enable IT to provide insight into the financial information and metrics that drive quality decisions relating to IT operations and service delivery, reinforcing the strategic value of IT throughout the organization.”

About Apptio
Apptio is the CIOs business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management. Our applications help companies align technology spending to business outcomes and automate IT processes like cost transparency, benchmarking, chargeback and planning. Hundreds of customers, including more than 40% of the Fortune 100, choose Apptio as their business system of record for IT. For more information, please visit

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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

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Raffetto Herman Strategic Communications
Phone: (206) 264-0246

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