October 13, 2016 - Colorado Springs, CO. - Cherwell Software, a global leader in IT service management (ITSM) solutions, announced today the availability of the Orchestration Pack for Microsoft® Azure® on the Cherwell mApp™ Exchange. Available at no cost to all Cherwell customers, the Orchestration Pack for Azure works seamlessly in tandem with Cherwell® Service Management, Cherwell’s award-winning ITSM platform, enabling its customers to better manage Azure workloads and VMs.
This Cherwell Service Management Orchestration Pack for Azure enables customers to automate and streamline the service request, provisioning, and change processes for Azure virtual machines (VMs). Users can easily procure and modify Azure VMs using an intuitive self-service portal, and IT departments can apply policies and processes for creating and maintaining VMs. Plus, because requests and changes live within Cherwell Service Management as the system of record, IT teams can track and document the path of work, improving governance while enhancing communications and services to their business users.
“The Cherwell Service Management platform, available in the Azure Marketplace, is the ITSM solution of choice for the Microsoft platform and Azure, with powerful integrations for System Center Operations Manager and Configuration Manager, Skype for Business, Microsoft Outlook, Windows PowerShell, Microsoft Dynamics, and more. By bridging the gap between on-premises and cloud solutions, Cherwell Service Management helps customers more easily take advantage of hybrid cloud solutions, along with the rich services available through Azure.
“Cherwell Service Management provides a best-in-class platform for automating key IT processes and providing end users with better services. This release further accelerates IT’s ability to deliver value and minimize costs by leveraging the power of Microsoft’s cloud infrastructure and services. This is a key milestone in our product roadmap, and we are committed to driving further Cherwell innovations that enable enterprises to fully harness the power of Azure,” said Craig Harper, Chief Executive Officer of Cherwell.
"Cherwell’s customers benefit from the global scale and agility of Microsoft Azure,” said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. "We are pleased to see Cherwell’s commitment to helping our mutual customers manage their cloud services more effectively.”