Cherwell Press Releases

Cherwell Announces Availability of the Orchestration Pack for Microsoft Azure

New Release Enhances Management of Microsoft Cloud Infrastructure and Services for Cherwell Customers

October 13, 2016 - Colorado Springs, CO. - Cherwell Software, a global leader in IT service management (ITSM) solutions, announced today the availability of the Orchestration Pack for Microsoft® Azure® on the Cherwell mApp™ Exchange. Available at no cost to all Cherwell customers, the Orchestration Pack for Azure works seamlessly in tandem with Cherwell® Service Management, Cherwell’s award-winning ITSM platform, enabling its customers to better manage Azure workloads and VMs.

This Cherwell Service Management Orchestration Pack for Azure enables customers to automate and streamline the service request, provisioning, and change processes for Azure virtual machines (VMs). Users can easily procure and modify Azure VMs using an intuitive self-service portal, and IT departments can apply policies and processes for creating and maintaining VMs. Plus, because requests and changes live within Cherwell Service Management as the system of record, IT teams can track and document the path of work, improving governance while enhancing communications and services to their business users.

“The Cherwell Service Management platform, available in the Azure Marketplace, is the ITSM solution of choice for the Microsoft platform and Azure, with powerful integrations for System Center Operations Manager and Configuration Manager, Skype for Business, Microsoft Outlook, Windows PowerShell, Microsoft Dynamics, and more. By bridging the gap between on-premises and cloud solutions, Cherwell Service Management helps customers more easily take advantage of hybrid cloud solutions, along with the rich services available through Azure.
“Cherwell Service Management provides a best-in-class platform for automating key IT processes and providing end users with better services. This release further accelerates IT’s ability to deliver value and minimize costs by leveraging the power of Microsoft’s cloud infrastructure and services. This is a key milestone in our product roadmap, and we are committed to driving further Cherwell innovations that enable enterprises to fully harness the power of Azure,” said Craig Harper, Chief Executive Officer of Cherwell.
"Cherwell’s customers benefit from the global scale and agility of Microsoft Azure,” said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. "We are pleased to see Cherwell’s commitment to helping our mutual customers manage their cloud services more effectively.”

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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

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Raffetto Herman Strategic Communications
Phone: (206) 264-0246

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