Cherwell Press Releases

Cherwell Software Announces Release of HR Service Management Solutions

Company Continues to Expand Portfolio of Enterprise Service Management Offerings

March 30, 2017 - Colorado Springs, CO - Cherwell Software announced today the release of two new Human Resources (HR) service management solutions for organizations interested in expanding the use of Cherwell® Service Management to include non-IT use cases across the enterprise.

The HR Case Management and HR Employee Administration mAppTM solutions enable HR teams to deliver better service with fewer resources and at lower cost, offering a dedicated service catalog, knowledgebase, and HR-specific workflows and dashboards. The HR Case Management mApp helps HR service representatives manage and track employee requests, and the HR Employee Administration mApp provides automated workflows for employee onboarding and off-boarding.

“Most human resources departments struggle to manage, prioritize, and respond to employee cases and requests in a timely and efficient manner. These solutions are built to ease the administrative burden placed on HR teams, and enable them to focus on initiatives that are central to their core purpose—attracting and retaining talent so the business grows and thrives,” said Matthew Peeples, Cherwell’s Senior Director of Enterprise Service Management. "The HR mApp solutions represent the latest addition to Cherwell’s line-of-business solutions that enable organizations to introduce the far-reaching benefits of service management to departments beyond the traditional walls of IT.”

More information about Cherwell’s HR mApp solutions, along with its other enterprise service management offerings, can be found on the Cherwell mApp Exchange.

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About Cherwell Software
A global leader in IT and enterprise service management, Cherwell Software empowers IT to lead through the use of powerful and intuitive technology that enables better, faster, and more affordable innovation. The Cherwell® Service Management platform is built from the ground up with a unique architecture that enables rapid time to value and infinite flexibility—at a fraction of the cost and complexity of legacy solutions. Because of Cherwell’s focus on delivering solutions that are easy to configure, customize, and use, IT organizations extend the Cherwell platform to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction. Cherwell has a global network of expert partners serving customers in more than 40 countries. Corporate headquarters are in Colorado, USA, with global offices in the United Kingdom, Germany and Australia.

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Raffetto Herman Strategic Communications
Phone: (206) 264-0246

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