HR Service Management
HR Case Management Software
Dramatically Enhance HR Efficiency Through a Single Case Management Solution
Cherwell HR Case Management provides a way for employees to easily submit requests or check the status of existing requests. Using workflow automation these requests are automatically routed to the right HR worker. The employee can see the status of their requests through the Cherwell portal giving them efficient access to the information they need to stay productive. HR gets a simple and powerful system to stay on top of employee requests that replaces phone calls, email, ad-hoc requests, and sticky notes.
Optimized Employee Self Service Portal
Standardize resources and interactions with employee inquiries; HR Employee Service Center consolidates HR resources providing a single place for employees to access information. For HR employees, managing daily work can also be managed through the portal.
Manage the full life-cycle of employee requests
Cherwell HR Case Management manages the employee request process from initial request through closure with easy access and trackability for both HR managers and employees.
HR Case Management documents all transactions providing a complete audit trail of employee communications with HR, and creates accountability, provides task ownership, and ensures consistent and timely HR service delivery.
Transform HR Delivery with Automated Workflows
Using Cherwell’s automation engine, key HR processes can be automated to ensure SLA and policy compliance. This provides the ability to reduce administrative tasks, improve consistency and alert stakeholders when an incomplete task is about to violate SLA or company policy. HR teams can automate and streamline a wide range of HR processes and notifications.
You might also be interested in
Blog
What HR Can Learn From IT About Workflow Automation
When IT takes the lead in automating the employee request and fulfillment process, HR can take advantage of workflow automation in place.
Read more
Webinar 45 min
Product Demo: Cherwell Enterprise Service Management Solutions
Join us on the third Wednesday of the month to learn how Cherwell enables you to automate workflows and streamline service delivery for departments across the enterprise including IT, Human Resources, Project Management, Facilities, Legal, and more.
Watch video
Learn More About Our Updates to the Cherwell Knowledge Articles
Enable Your Remote Workforce
Improve IT efficiency, increase business continuity, and deliver productive experiences for your work-from-home employees