Embrace Agile IT
Cherwell Service Management can be easily customized and configured to meet the most complex requirements—without breaking during the upgrade process. IT can manage and govern multiple process frameworks simultaneously, ensuring the availability of critical services.
Extend Services Beyond IT
70% of Cherwell customers use Cherwell Service Management outside of IT. Retail organizations use Cherwell to meet back office and store-level needs, including loss reports, asset management, training certification, customer satisfaction surveys, and customer service support.