CIO Strategic Advisor
HR Transformation Director
Glass Bead Consulting
R "Ray" Wang
Principal Analyst, Founder & Chairman
CEO and Director
Sally Eaves Consultancy
Jonathan Reichental, PhD
Founder & CEO
Human FutureDaniel Newman
"Focus on those technology improvements that drive the greatest business value. Technology for technology purposes often leads to limited or negative gains. By focusing on business value, organizations can align with the best technology opportunities for success." - Tim Crawford, CIO Strategic Advisor, AVOA
Business Benefits of Digital Transformation
- Are able to experiment more with less risk
- Can "fail fast" and pivot to greater success
- Have increased efficiency with existing business model
- Can identify new revenue streams and business models
- Can go to market faster with new solutions
This guide can help you join the transformation leaders in your industry. Read on to get started.
Digital Transformation in IT Departments
"Digital transformation will almost certainly involve process centralizationand optimization, and will span across most, if not all, of your operating and business units." - Charles Araujo, Principal Analyst, Intellyx LLC
"Technology should enable transformation. But we transform to help our companies stay relevant, enchant customers, motivate and inspire employees. There is always a human purpose tied to every technology investment. Start there, and you will be off and running." - Daniel Newman, Principal Analyst, Futurum Research
Align Tech Demands with Business Objectives
- Does this solution make us more efficient?
- Does this solution enhance customer experience?
- Will this solution help attract and retain the right talent?
- Will this solution carry a measurable return on investment?
Get Employee Buy-In
"Try to identify and encourage the most influential employees to contribute to the change program. As the program develops, it is important to gain feedback from employee teams and make sure their changes are incorporated into the design." - Andrew Spence, HR Transformation Director, Glass Bead Consulting
"To reduce complexity and simplify support in your organization, start by rethinking how each stakeholder views their experience. Model their process flows and then identify what processes you need to redesign, automate, and retain for human intervention." - R “Ray” Wang, Principal Analyst, Founder & Chairman, Constellation Research
Promote & Facilitate Collaboration
"By modernising processes to increase visibility and access to data and key metrics, supported by technology tools, can you help enable holistic informational sharing and more seamless work-flow." - Sally Eaves, CEO and Director, Sally Eaves Consultancy
Move from Optimization to Evolution
"Digital transformation is not just about adopting new technology to achieve optimization. It’s an opportunity to review, modify, and if necessary, completely redesign processes to achieve better results. Now is the right time for organizations to step back and take a more holistic view of the processes that enable their organizations to function." - Jonathan Reichental, PhD, Founder & CEO, Human Future