Discovery and Dependency Mapping
Discovery and Dependency Mapping
Automate the service desk experience. Make infrastructure changes with confidence.
Cherwell’s Discovery and Dependency Mapping (DDM) solution helps you fuel more effective, automated service desk operations and improve the accuracy of your CMDB – at a significantly lower total cost of ownership.
Gain unparalleled full-stack visibility
See how your physical, virtual, and logical compute, network, and storage entities are connected.
Cherwell’s discovery and dependency mapping tool gives you a single view into complex, hybrid environments and infrastructure through multi-layer topology maps that allow you to:
- Visualize relationships between components
- See what’s happening at a glance, including root causes
- Quickly troubleshoot issues and understand the impact on business applications
- Overlay fault, performance alerts, and tickets right on top
Automate CMDB updates, automate operations
Application discovery and dependency mapping ensure your data is pushed to your CMDB in real-time.
Say goodbye to manual mapping and human error. Say hello to more strategic use of your time and accuracy.
- Rapidly discover all infrastructure components without deploying agents
- Quickly identify compute, network, and storage assets and their details
- Apply changes with confidence with minimal error and rework rates
Key Capabilities and Features
Agentless Auto-Discovery
Discover all of the computing, network, and storage entities across your hybrid IT environment fast - and without ever deploying agents.
Application Dependency Mapping
Keep track of the relationships between applications and the underlying hybrid infrastructure.
Automated CMDB Updates
Ensure your CMDB is always accurate and up-to-date with automated updates.
Multi-Layer Topology Maps
Intuitive topology maps facilitate operations by displaying how all of your physical, virtual and logical compute, network, and storage entities are connected to one another.
Infrastructure Visualizations
Use visualizations to identify and understand root causes - and fix them quickly - with the ability to overlay faults, alerts, and tickets on top of topology maps.
Real-Time Inventory Views
Always know exactly where your inventory stands, with the ability to view by device type or IP address range, in custom filtered groups or in a tabular list format.
You might also be interested in
Solution Brief
Discovery and Dependency Mapping Solution Brief
Cherwell’s Discovery and Dependency Mapping (DDM) solution helps you fuel more effective, automated service desk operations and improve the accuracy of your CMDB – at a significantly lower total cost of ownership.
Read more
Blog
Turbocharge Your ITSM with Discovery and Dependency Mapping in a Smart CMDB
CMDB’s have an increased importance today beyond asset management and configuration management. Organizations driving digital transformation, investing in application development, and enabling hybrid cloud or multi-cloud architectures use their CMDBs to improve incident management and enable other IT support services.
Read more
Solution Brief
AIOps Solution Brief
Cherwell's AIOps solution helps IT teams cut through the noises by combining cutting-edge artificial intelligence (AIOps) with powerful automation built for the complexity of modern IT environments.
Read more
Data Sheet
Cherwell ITSM Solution: Change Management
Cherwell change management automates and streamlines complex change workflows. Full-strength change management tools provide the visibility and control you need to achieve better change outcomes—so your IT infrastructure is highly available and predictable.
Read more
The Gartner 2020 Magic Quadrant is now available
Enable Your Remote Workforce
Improve IT efficiency, increase business continuity, and deliver productive experiences for your work-from-home employees
Get Cherwell’s industry-leading tips, guidance, and case studies for better serivce management to help your business deliver, right in your inbox.