Analyst Research 10 min
NEW! Gartner 2019 Magic Quadrant for ITSM Tools

Considering a new ITSM solution? Start with a complimentary copy of Gartner’s 2019 Magic Quadrant for IT Service Management Tools. The Magic Quadrant provides an evaluation of ten ITSM vendors—along with their viability, strengths, and cautions—and recommendations for defining your requirements

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HomeAdvisor
Case Study
HomeAdvisor

In 1999, HomeAdvisor was launched as a resource to connect homeowners with pre-screened service professionals. What started out as a small venture has grown into a tech company of 5,000 employees that saw 13-percent annual growth last year.

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Webinar 45 min
Product Demo - Cherwell ITSM

[July 8th, 2020 - 10am PT | 1pm ET] Join Cherwell product experts for an in-depth overview and demonstration of how Cherwell Service Management helps you accelerate IT responsiveness, ensure business continuity, and keep employees engaged and productive—no matter where they’re working.

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LA County Registrar Recorder
Live Webinar 60 min
Low Code Case Study - LA County Goes Digital with New Chain of Custody System

[July 14th, 2020 - 9am PT | 12pm ET] Join Cherwell and LA County’s Registrar-Recorder/County Clerk’s Office as they detail their engagement around the “Voting Solutions for All People” (VSAP) initiative. Learn how LA County leveraged Cherwell to build out a new digital-based chain of custody system, paired with new asset and incident management to support the over 5.4 million registered voters across the county.

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Live Webinar 60 min
Product Demo - Security

[Wed. July 29th - 9am PT | 12pm ET] Join Cherwell product experts for a live webinar that offer's an in-depth overview and demonstration of the Cherwell Information Security Management (ISM) solution built on the Cherwell CORE no-code platform.

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Live Webinar 45 min
The Adaptive Service Desk

[Tuesday, July 21 - 10 am PT | 1 pm ET] Are you interested in how IT service desks are transforming to deliver great employee experiences and support integrated workflows? Isaac Sacolick, President and Founder, StarCIO, will answer this question and more in the readout from our recent research with PowWow Mobile that covers the challenges and opportunities for IT service desks to enable safe, productive, and reliable employee experiences.

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ITIL software tools
Essential Guide
The Essential Guide to ITIL

In our essential guide to ITIL, we'll explain everything you need to know about the IT Infrastructure Library and more!

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asset_webinar_cherwell_service_management
Data Sheet
Cherwell Virtual Agent (CVA)

CVA improves employee productivity and speeds up incident resolution by translating often-imprecise user requests with AI-driven intelligence to trigger the right action or a drop down of possible actions.

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Woman at desk
Blog
A Top Priority for CIOs in 2020 Is Employee Experience. Here’s Why

The customer experience is ultimately set by the employee experience. Here's how technology can help ensure that the employee—and therefore, the customer—experience is a positive one.

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Blog
Clear Your Calendars (And Your Couch) for Clear 2020 Virtual

This year, Cherwell's Clear 2020 Global conference will be held virtually during the week of October 12th.

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IT support software
Blog
Understanding IT Ticket Lifecycle Management in 2020

Do you understand the ticket lifecycle management in today's day and age? It can be a tricky subject, but we've got it figured out for you!

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Cherwell Security
Webinar 60 min
Product Demo - Security

[ON DEMAND] Join Cherwell product experts for a live webinar that offer's an in-depth overview and demonstration of the Cherwell Information Security Management (ISM) solution built on the Cherwell CORE no-code platform.

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Protect and Serve
Webinar 50 min
Business-Aware Service-Oriented Operations Webinar

[ON DEMAND] The most successful business transformations happen when IT leaders pair disciplined operations management with next-generation service management. In this session we’ll discuss how to achieve this balance with best practices you can use. Join us at 10:10 a.m. on June 18.

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Clear 2020 Virtual
Event
Clear 2020 Virtual | October 2020 | Live & On-Demand

Our Clear 2020 conference will be held virtually in October 2020. This annual conference is a leading industry gathering for technology leaders who are driving innovation and digital transformation through service management and workflow automation. Clear 2020 is best suited for CIO’s, directors of information technology, IT managers and service management professionals interested in learning best-practices to improve operational efficiency, accelerate IT responsiveness, ensure business continuity, and keep employees engaged and productive. You will find that many the insights, innovations, discussions, and inspiration, that were originally planned for the live Clear 2020 global conference in Denver, Colorado, have been packaged into an online experience!

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Live Webinar 50 min
Product Demo and Overview HR Service Management

[July 22, 2020 - 9am PT | 12pm ET] Join Cherwell product experts for a live webinar that offer's an in-depth overview and demonstration of the Cherwell HR Service Management (HRSM) solution built on the Cherwell CORE no-code platform.

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