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Data Sheet
Cherwell Virtual Agent (CVA)

CVA improves employee productivity and speeds up incident resolution by translating often-imprecise user requests with AI-driven intelligence to trigger the right action or a drop down of possible actions.

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Data Sheet 5 min
Cherwell ESM Solution: Project & Portfolio Management

Cherwell Project & Portfolio Management (PPM) capabilities are fully integrated with the Cherwell CORE no-code automation platform and our IT Service Management solution.

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Data Sheet
Cherwell ESM Solution: Information Security Management (ISM)

How would you feel if you could make a profound impact on the quality of your colleagues’ daily work experiences? It’s never been easier for you to elevate the everyday experiences of cross-departmental teams in ways that bring positive change to the whole enterprise.

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HR Service Management
Data Sheet
Cherwell ESM Solution: HR Service Management

How would you feel if you could make a profound impact on the quality of your colleagues’ daily work experiences? It’s never been easier for you to elevate the everyday experiences of cross-departmental teams in ways that bring positive change to the whole enterprise.

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Cherwell Facilities Service Management Data Sheet
Data Sheet 5 min
Cherwell ESM Solution: Facilities Service Management

Cherwell Facilities Service Management capabilities are integrated with the Cherwell CORE no-code automation platform and our IT Service Management solution—so you have the tools already in place to help the Facilities team make the move to agile service delivery.

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Data Sheet
Cherwell Emergency Response Management Solution

Companies around the globe must be equipped to swiftly respond to changes and emergencies, as we’ve seen with the striking and disturbing example of COVID-19.

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Enterprise Service Transformation
Data Sheet
The Next Digital Imperative: Enterprise Service Transformation

Companies are realizing that they can no longer afford the risks and the lost opportunities that result from outdated IT service management. Digital service transformation has risen to the level of an urgent enterprise imperative. Without it, even the most digitally advanced business is competing with one hand tied behind its back.

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Data Sheet
Cherwell ITSM Solution: Change Management

Cherwell change management automates and streamlines complex change workflows. Full-strength change management tools provide the visibility and control you need to achieve better change outcomes—so your IT infrastructure is highly available and predictable.

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Data Sheet
Cherwell ITSM Solution: Request and Incident Management

Cherwell request and incident management provides intuitive dashboards and tools that let you quickly deploy automated and standardized request handling and incident resolution based on industry best practices—with real-time visibility and control so you can make smart decisions.

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Data Sheet
Cherwell ITSM Solution: Knowledge Management

Cherwell knowledge management captures, federates, reconciles, and translates real-time IT infrastructure information to create a single trusted knowledge base of actionable intelligence that lets you and your business users solve problems quickly and efficiently.

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Data Sheet
Cherwell ITSM Solution: Problem Management

Cherwell problem management helps you get to the bottom of even the most troublesome IT issues quickly, linking existing problems to a knowledge base of reported incidents and their known workarounds—all with intuitive dashboards and an automated reporting process.

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Data Sheet
Cherwell ITSM Solution: Configuration Management

Cherwell configuration management automatically records and monitors every CI in real time, including interrelationships and the identification and impact of change on all associated CIs. A visualization tool lets you clearly see and understand the unified data.

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Data Sheet
Cherwell ITSM Solution: Asset Management

Cherwell asset management is purpose built to help you gain large reductions in software license spending, IT overhead, and software audit risk, giving you visibility and control over your IT investments—from purchase, to installation and use, to retirement.

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Data Sheet
Cherwell Flipbook

Experience a Different Kind of Service Management Solution: 10 Ways Cherwell will Transform Your Business

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Data Sheet
Cherwell IT Service Management for MSPs

Cherwell’s Managed Service Provider (MSP) solution is purpose-built and simple to configure out of the box, allowing MSPs to rapidly add and support many companies and their subsidiaries. Find out how to rapidly offer new services and innovations to your customers using a flexible and cost-effective managed ITSM solution.

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Data Sheet
Get to Know Cherwell

Find out how Cherwell streamlines work processes and increases productivity for IT and employees across the enterprise.

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