Microsoft/Cherwell Technology Integrations Data Sheet
Data Sheet
Microsoft/Cherwell Technology Integrations Data Sheet

Organizations that use several Microsoft software solutions can improve operational efficiency thanks to integrations between Microsoft and Cherwell Software.

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HR Employee Administration Solution
Data Sheet
HR Employee Administration

Ensure New Employees Hit the Ground Running. Cherwell’s HR Employee Administration solution helps standardize and automate activities such as benefits and payroll activation, equipment procurement and installation, and system access.

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Splunk Integration Data Sheet
Data Sheet
Splunk Integration

Splunk’s core platform and IT Service Intelligence (ITSI) and Cherwell Service Management jointly offer a two-way integration that combines the ability to monitor and measure service and system performance and the ability to manage and solve service disruptions and provide incident response and remediation.

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Cherwell Facilities Service Management Data Sheet
Data Sheet
Cherwell Facilities Service Management

The quick and efficient delivery of facilities management services is critical to maintaining business operations. Traditionally, facilities organizations have relied on spreadsheets, email, and manual processes to manage maintenance requests—and many still do. This approach has become increasingly complex and unsustainable as executive leaders look to facilities teams to provide recurring, preventative maintenance that ensures business continuity, while regulating expenses and driving down operational overhead.

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Cherwell HR Case Management Data Sheet
Data Sheet
HR Case Management

Cherwell’s HR Case Management solution enables human resource (HR) teams to handle cases and deliver employee services effectively and efficiently — in a manner that meets the expectations of today’s knowledge worker. Standardize and automate ad hoc paper and email based HR processes.

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Data Sheet
Project Management Service Overview

Accelerate the time to value of your Cherwell implementation or project. Leverage Cherwell project management and execution expertise to ensure that your Cherwell implementation goes into production successfully and quickly.

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asset_ds_tn_asset_product_overview_cherwell_asset_management
Data Sheet
Cherwell Asset Management Overview

Cherwell Asset Management is an IT asset management (ITAM) solution designed for organizations seeking improved governance over their hardware and software investments. By integrating data related to software inventory, application usage, contracts, and entitlements, you can track and manage your software assets from purchase to retirement—and abandon Excel spreadsheets once and for all.

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asset_ds_tn_cherwell_go
Data Sheet
Cherwell GO™

Getting a new IT service desk into production quickly and cost effectively can be daunting—regardless of how easy it is to deploy and configure the technology itself. Cherwell GO provides a prescriptive approach and professional services for getting an initial basic Cherwell Service Management solution implemented and into production.

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Data Sheet 2 min
Cherwell Service Management Overview

Cherwell Service Management provides a powerful and flexible IT service management (ITSM) platform for service desk teams that need to move fast and can’t afford to be constrained by technology.

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Data Sheet
Dashboards and Reporting

According to Gartner’s 2017 CIO agenda, analytics represent as the number one technology investment. This is because IT leaders are under constant pressure to demonstrate business value. The only way to manage activity and gain a true understanding of performance is through purposeful monitoring and measurement. However, sifting through an overwhelming amount of data to extract meaningful insights is a common challenge.

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Data Sheet
Self Service Portal

Cherwell Service Management offers a powerful and highly configurable self-service portal that provides users with 24/7 access to services and support, automates request fulfillment, and empowers users to resolve their own issues—reducing costs and overhead, and increasing user satisfaction. It’s easy to configure distinct and secure portals for multiple business units, providing an intuitive one-stop shop where your end users can find exactly what they are looking for, exactly when they need it.

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Data Sheet
Service Management Health Check

The Cherwell Service Management Health Check is conducted by a Cherwell Professional Services Architect and provides the required review and plan to ensure that your CSM Configuration Roadmap includes actionable plans that address all areas of the solution. The Configuration Roadmap ensures that improvements in each area is supported by the others. The Configuration Roadmap can be used by your own team, Cherwell Professional Services or a certified Cherwell partner.

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Data Sheet 5 min
Project and Portfolio Management

The Cherwell Project Portfolio Management (PPM) solution is an ideal option for organizations needing to mature their PPM processes or organizations only using a small part of a complex legacy solution. Cherwell PPM unifies and simplifies project tracking and reporting processes while also enabling centralized demand management and more efficient resource utilization.

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Data Sheet
Globalization and Localization

Managing the complexities of a global organization can be demanding and may sometimes seem impossible; but providing a consistent, localized, and personalized experience to your global technicians and business users is essential in today’s economy. Many IT service departments operate with technicians scattered around the world in order to deliver 24x7x365 support to globally distributed business users. However, they struggle with the integration of service delivery across their distributed organizations.

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Data Sheet
Cherwell Built-In ITIL Best Practices Datasheet

Leverage ITIL best practices with Cherwell Service Management to strengthen IT’s relationship with the business, improve service quality, and increase customer satisfaction.

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Data Sheet
Asset Management Comparison Chart

Compare Cherwell’s asset management options from only discovery & inventory, asset management for Microsoft SCCM, and the full Cherwell Asset Management suite.

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