Gain Widespread Support for Your ITSM Proposal
Live Webinar
Gain Widespread Support for Your ITSM Proposal

[May 20, 2021, 10am MST] In this webinar we’ll help you bring critical information into focus, structure approvals, prepare for stakeholder conversations, and drive your ITSM solution across the finish line. Armed with the data, insights, and strategic business connections, you’re prepared to take your service management solution to the decision-makers who can make your service management vision a reality.

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Establish the Business Impact of Your ITSM Change
Live Webinar
Establish the Business Impact of Your ITSM Change

[April 15, 2021, 10am MST] By making an effective business case for change—a case packed with IT benefits, financial gains, and organizational wins—you’ll be best equipped to present a sharp vision for what comes next and how to get there. Cherwell’s Kari Nelson leads this high-impact webinar, designed to help you effectively articulate what the right ITSM change can mean for your business.

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Simplify the Journey from IT Service Management to Enterprise Service Management
Live Webinar
Simplify the Journey from IT Service Management to Enterprise Service Management

[14 April 2021, 9am PT | 10am MT | 5pm GMT] Often organizations talk about Enterprise Service Management (ESM) but what want are just the ITIL processes, which falls under the realm of IT Service Management (ITSM). This webinar looks at the different ways to get to Enterprise Service Management, the challenges with each, and how you can simplify the journey through common data structures, workflow, automation, and common service management practices.

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Simplify the Journey from IT Service Management to Enterprise Service Management (APAC)
Live Webinar
Simplify the Journey from IT Service Management to Enterprise Service Management (APAC)

[8 April 2021, 11am AEST] Often organizations talk about Enterprise Service Management (ESM) but what want are just the ITIL processes, which falls under the realm of IT Service Management (ITSM). This webinar looks at the different ways to get to Enterprise Service Management, the challenges with each, and how you can simplify the journey through common data structures, workflow, automation, and common service management practices.

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Cherwell and Resolve Webinar
Live Webinar
The Business Value & Benefits of Enterprise Service Management (In German)

[7 Apr 11am CET] While the practical benefits of an enterprise service management (ESM) capabilities will become clear throughout this entire webinar series, the economic impact is sometimes more difficult to grasp. Based on analyst research and best practices applied to a representative customer sample, we will explain the tangible financial benefits of a true end-to-end, no-code, enterprise service management approach.

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Webinar
Live Webinar
Treiben Sie Ihre digitale Transformation an or Beschleunigen Sie Ihre digitale Transformation

[Januar - 7 April, 11am CET] Heute wünschen und erwarten Ihre Mitarbeiter von Ihren internen Abteilungen die typischen Erlebnisse, die sie in ihrem Privatleben als Verbraucher gewohnt sind. Dazu gehören traditionellere IT-Dienstleistungen (ITSM), aber auch Dienstleistungen aus anderen Abteilungen wie Personalwesen, Einrichtungen, Finanzen und viele andere.

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Webinar
Live Webinar
Technical Deep Dive 4 - Enhanced Third Party Reporting (PowerBI)

[31st March 2021 11am AEST] The Cherwell Power BI Data Connector is updated to make use of Power BI Navigation Tables. The PowerBI connector has been greatly enhanced to make building reports/dashboards within PowerBI, easier and more powerful. Register for this deep dive tech webinar.

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People at work
Live Webinar
How Do You Manage Your External Customers? (In German)

[24 Mar 11am CET] Customer satisfaction is key, no matter the industry or vertical of your organization. However, customer expectations might have outpaced your organization’s technology environment. Customers want help anywhere, anytime—they want issues to be fixed rapidly and to stay informed on progress, as well as finding answers by themselves.

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Webinar
Live Webinar
Technical Deep Dive 3 - New Business Process Lifecycle

[24th March 2021 11am AEST] The new Business process Lifecycle makes configuring, defining and maintaining the Status and Stage of a Business Object a breeze. See how in this deep dive tech webinar.

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Align ITSM and PPM to Accelerate Digital Transformation
Live Webinar 45 min
Align ITSM and PPM to Accelerate Digital Transformation

[March 18, 2021, 9 a.m. PT | 12 p.m. ET] Are you looking to improve the business outcomes of your IT team? Do you want improve the visibility of IT projects and the availability of IT resources with your PMO? Join us and our partner, Planview, as we discuss, and demo, how these two departments are better when they are aligned to accelerate transformation and improve outcomes.

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Office
Live Webinar 40 min
Product Demo - Cherwell HR Service Management

[March 17, 2021 - 9 am PT | 12 pm ET | 5 pm GMT | 6 pm CET] Join a Cherwell product expert for a demonstration with live Q&A chat to see what's on offer in the Cherwell HR Service Management (HRSM) solution built on the Cherwell CORE no-code platform.

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Webinar
Live Webinar
Technical Deep Dive 2 - Enhancements to Approval

[17 March 2021 11am AEST] The enhanced Approvals feature reduces the need for complex, custom configuration within content, provides a more consistent and improved experience for administrators, technicians, and customers, and reduces configuration time for administrators. Register for this deep dive tech webinar.

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Webinar
Live Webinar
Your CMDB is Still Failing - Understand Why and Create a Plan for Success

[16 March 2021 - 9 am PT | 12 pm ET | 5 pm GMT | 6 pm CET] Now more than ever the CMDB is critically important, with many organizations dealing with a hybrid environment of cloud (AWS, Azure) and on-premise. When CMDB’s fail, what is it that makes them unsuccessful? This webinar looks at the various reasons a CMDB fails and what to look-out for. We also discuss what your CMDB plan should look like and set realistic expectations.

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Forrester Research: The Future of Technology Operations
Live Webinar
Forrester Research The Future of Technology Operations

[March 15, 2021 - 10:00 AM ET | 9:00 AM CT | 8:00 AM MT | 7:00 AM PT | 15:00 GMT] Knowledge work, resilience engineering, and principle-based governance are the markers of the future of IT organizational systems. Find out how to make your processes more agile

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Make Sense of Your ITSM Options
Live Webinar
Make Sense of Your ITSM Options

[March 11, 2021, 10am MST] In this webinar Cherwell’s Kari Nelson helps you make sense of your ITSM options, so you can champion for—and achieve—meaningful service management change. By conducting strategic vendor research and understanding what life looks like after ITSM implementation, you’ll be able to activate the exact-right solution for you.

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CSM 10.2 What's New
Live Webinar
Your CMDB is Still Failing - Understand Why and Create a Plan for Success (APAC)

[11 March 2021, 11am AEST] Now more than ever the CMDB is critically important, with many organizations dealing with a hybrid environment of cloud (AWS, Azure) and on-premise. When CMDB’s fail, what is it that makes them unsuccessful? This webinar looks at the various reasons a CMDB fails and what to look-out for. We also discuss what your CMDB plan should look like and set realistic expectations.

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The Gartner 2020 Magic Quadrant is now available

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