Cherwell and HCL Technologies Partner to Help You Achieve Digital Transformation Faster Than Ever

Posted by on April 29, 2019

HCL Cherwell Partnership

Starting this month, you can leverage Cherwell and HCL Technologies (HCL)'s partnership and powerful solutions to achieve digital transformation for your organization quicker than ever before. HCL, a leading global technology company, currently support enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL brings an integrated portfolio of products, solutions, services, and IP to the table, built on four decades of innovation and proven methodologies. With this partnership, you can now leverage Cherwell software for your businesses in Asia, including countries like Australia, China, Japan, and New Zealand.

Moving forward, mutual customers can implement Cherwell’s IT service management (ITSM) solution using HCL’s industry-leading Gold Blue Print (GBP) go-to-market strategy, a tried-and-true set of best practices and processes for implementing ITSM. HCL has a long history of success with implementing their GBP methodology, having started with BMC Remedy and then ServiceNow. Today, HCL is shifting its focus to Cherwell for its exceptionally agile, flexible, and codeless platform to help enterprises like yours achieve digital transformation twice as fast and at a lower cost than these previous ITSM partners. 

Moreover, Cherwell is best equipped to support and help you take advantage of the emerging technologies HCL’s DRYiCETM division has to offer. DRYiCETM Lucy, one of many DRYiCETM innovations, is a cognitive virtual assistant with the ability to perform natural language processing. It can recommend automation processes based on the patterns it recognizes across your service desk’s incident tickets. The DRYiCETM branch of HCL is hyper-focused on building artificial intelligence (AI)-powered products and platforms, including AI-powered automation, natural language processing, and predictive analytics, that can help you significantly increase efficiency and enhance automation further on top of your existing GBP-implemented ITSM solution from Cherwell. 

You can start leveraging Cherwell and HCL’s partnership later this month. Schedule a demo today to learn how Cherwell can help you take ITSM to the next level for your organization. 

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