Discover What's New in Cherwell Service Management 9.5—Then Download and Get Started
Posted by on November 12, 2018
Matt Klassen is the vice president of product marketing at Cherwell. He is passionate about enabling enterprises to accelerate their digital journey through better software and better service. Matt has 25 years experience in developing, architecting, selling, and marketing enterprise software solutions for IT and product teams.
The latest generation of Cherwell® Service Management is now here and available for download. Cherwell Service Management 9.5.0 adds many valuable enhancements.
Enhancements in Cherwell Service Management 9.5.0
What's new in 9.5? We've made some significant updates.
One of the most prominent set of changes enhance the mobile browser experience for your users and techs. Building on our adaptive design features released in 9.4, we have added camera and location services access giving you a rich mobile capability.
We've also included an updated version of Blueprint and site, region, and building fields for content. We have extended globalization to allow menus and other platform text strings to be easily localized beyond the five languages supported out of the box. In addition, One-Step™ actions can now be configured to be executed by Trusted Agents.
And that's just a few of the improvements—see a full list of enhancements.
Take Advantage of Training Videos
The list of new capabilities is long—take advantage of our training videos on how to use them. You'll find videos on the Cherwell Video Learning Library, and documentation and release notes on the Cherwell Product Documentation portal.
Where to Download the Latest Version
We hope you'll download Cherwell Service Management 9.5 and explore the new features and fixes. You can access the release on the Support site.
We can't wait to hear what you think of the latest version.
And, don't forget to share your ideas for what we should add or work on in the next release. Your ideas are inspiring to our development team. Submit your requests and ideas on the Cherwell Ideation Station.
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