Klemens Rauch, DevOps Engineer and Team Leader of IT Development at leading international ICT and Telecommunications company Brennercom, talks about how Cherwell helped him streamline the company's systems and successfully integrate new processes and automation across the organisation.
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Case Study 2 min
Outdated systems plagued Jenny Craig with inefficient processes and created a lack of accountability. Without visibility, the company had no way to quantify the effectiveness or impact of their customer service. It was clear that Curves/Jenny Craig required a modern IT service management (ITSM) solution that could scale to meet their needs.
Santa Clara County
The County of Santa Clara utilizes Cherwell Service Management and SaaS hosting to make work flow for over 9,000 employees and even more residents in the local county. As a brand new Cherwell customer, SCC is excited to continue their journey with Cherwell.
CUNA Mutual Group helps credit unions and their members achieve financial success. Cherwell Software helped CUNA Mutual solve their maintenance overhead and upgrades. They were able to take a step back from their legacy system and move to Cherwell to reevaluate systems and simplify their platforms to be cleaner and more effective.