Santa Clara County
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Case Study 2 min
Outdated systems plagued Jenny Craig with inefficient processes and created a lack of accountability. Without visibility, the company had no way to quantify the effectiveness or impact of their customer service. It was clear that Curves/Jenny Craig required a modern IT service management (ITSM) solution that could scale to meet their needs.
CUNA Mutual Group helps credit unions and their members achieve financial success. Cherwell Software helped CUNA Mutual solve their maintenance overhead and upgrades. They were able to take a step back from their legacy system and move to Cherwell to reevaluate systems and simplify their platforms to be cleaner and more effective.
Sascha Wind talks about Heidelberg Cement's greatest challenge and how they use Cherwell to help pave the way for their 950 IT employees to improve efficiencies through automated processes.