Cherwell Integration Service (CIS)
As organizations grow, they tend to acquire numerous software solutions that meet a variety of needs across IT and business domains. The result is often an array of disjointed systems—frequently containing duplicate information—which cause operational inefficiencies and redundancy, hinder communication and collaboration, and are costly to maintain.
As part of Cherwell’s Integration Service (CIS), Cherwell provides and maintains integrations as a service delivered on the market leading Jitterbit integration platform as a service (iPaaS). CIS can dramatically simplify maintaining multiple point-to-point integrations with thousands of potential applications like Workday, ADP, Splunk, Salesforce and Netscape just to name a few.
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The Annual Review activities will focus both on business and technical areas of your system. Initial CSM implementations provide a solid foundation for the known business requirements.
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Getting a new IT asset management solution into production quickly and cost effectively can be intimidating if you’ve never done it before – regardless of how easy it is to install the Cherwell technology itself. Understanding all the processes, best practices, and technology setup for asset discovery can be overwhelming and appear complex.
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Organizations require a higher level of support than the standard support model offered with their solution purchase. Currently, enterprise level customers are being supported by the pool of generally available support resources who may not be familiar with their specific needs or configurations.