Data Sheet

Globalization and Localization


Managing the complexities of a global organization can be demanding and may sometimes seem impossible; but providing a consistent, localized, and personalized experience to your global technicians and business users is essential in today’s economy. Many IT service departments operate with technicians scattered around the world in order to deliver 24x7x365 support to globally distributed business users. However, they struggle with the integration of service delivery across their distributed organizations.

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