How to Break Up with Your SaaS Vendor
Take control over your service management contract. If you wait until near the end of the current contract period, your negotiating power is diminished, and you may have no choice but to accept a price increase. Take steps to avoid this trap and a hasty renewal discussion.
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What's Included in My License?
Figuring out which aspects of a software license you have the right to use can be difficult and tricky. Cherwell’s concurrent session license makes it easy. Within one license, you receive 11 ITIL processes; 100+ integrations; performance analytics; and the ability to enable more users.
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Cherwell Service Management Overview
Cherwell Service Management provides a powerful and flexible IT service management (ITSM) platform for service desk teams that need to move fast and can’t afford to be constrained by technology.