Information Security Management System (ISMS)
As your IT infrastructure expands and data is increasingly utilized to achieve competitive advantage, effective policies and procedures for securing data, minimizing the risk of information security breaches, and ensuring business continuity are essential. Security governance and risk management require that service desk and security procedures are tightly integrated, so that incident response, remediation, and prevention are swift, effective, and well documented.
Cherwell Software’s ISMS solution integrates a set of enterprise security management capabilities into
Cherwell® Service Management, addressing the demands of both IT security and service desk leaders.Delivered as a Cherwell “merge-able” application mApp™), the ISMS solution facilitates risk management assessments, provides a comprehensive view across risk and compliance functions, and monitors policy effectiveness by automating and tracking compliance efforts.
You might also be interested in
Cherwell ITSM Solution: Change Management
Cherwell change management automates and streamlines complex change workflows. Full-strength change management tools provide the visibility and control you need to achieve better change outcomes—so your IT infrastructure is highly available and predictable.
Cherwell ITSM Solution: Request and Incident Management
Cherwell request and incident management provides intuitive dashboards and tools that let you quickly deploy automated and standardized request handling and incident resolution based on industry best practices—with real-time visibility and control so you can make smart decisions.
Cherwell ITSM Solution: Knowledge Management
Cherwell knowledge management captures, federates, reconciles, and translates real-time IT infrastructure information to create a single trusted knowledge base of actionable intelligence that lets you and your business users solve problems quickly and efficiently.