Do you know if there is a way to create templates for different types of articles and then apply them depending on the Type of Article selected? For example
If it is a How-to document then it will have headings such as:
Step by step Guide
Related Articles (based on common keywords)
If it is a Troubleshooting/Known Error document:
When is this mAPP to be updated to version 1.0 from a beta version?
I get the error "the data zone form does not exist (incidents tab)" whenever I try to apply this.
How does this differ from the OOB Knowledge Articles?